Shipping policy

Shipping Policy

Last Updated: June 2026

At Activerse, we're committed to delivering your fitness products quickly and safely across India.

Order Processing

Orders are processed within 24–48 hours after confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.

Shipping Time

Metro Cities: 3–5 business days
Other Cities & Towns: 5–8 business days
Remote Areas: 7–10 business days

Delivery times may vary due to weather conditions, courier delays, or unforeseen circumstances.

Shipping Charges

Free Shipping on all prepaid orders.
Cash on Delivery (COD) may be available in selected locations. Additional COD charges may apply.

Order Tracking

Once your order is shipped, you will receive a tracking link via SMS and/or email. You can use this link to track your shipment in real time.

Delivery Attempts

Our courier partners will make up to 3 delivery attempts. If the order is undelivered after these attempts, it may be returned to us.

Incorrect Address

Please ensure your shipping address and contact number are accurate. Activerse is not responsible for delays or failed deliveries due to incorrect or incomplete address details.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery with your order number and photos/videos of the package.